How likely are you to recommend HP Large Format Knowledge Center to a colleague?
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Not at all likely
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Extremely likely
Hi, A customer is printing the file attach. After a couple of hours printing, the print getting really magenta or maybe it's the yellow prinheads that stop printing (see the picture of the print). The printheads are new. They had the same problem last month with a similar file. The common thing with the 2 files is the very light background with a skin tone in the middle. We tried to activate the gutters and the Extra cleaning and it didn't solved the problem. Media: Coveris (intelicoat) SBL7 Profil: SBL7 16 pass Any idea? Regards Simon